Terms of Service

These terms are between you and legal entity name. Creating an account, listing a product, or buying through SnapSell means you accept them. If you are accepting on behalf of a business, you confirm you may bind it.

Give accurate details and keep them current. Keep your credentials and any device you have enabled for quick sign-in to yourself — activity under your account is treated as yours. Tell us immediately if you think someone else has access.

If you list something, you are the seller of record. That means:

• you own the goods or are entitled to sell them, and your listings, photos and descriptions are accurate and yours to use;
• your prices, stock levels and delivery expectations are honest and kept current;
• you fulfil accepted orders, and you handle returns and refunds according to your stated policy and the law;
• you comply with the law that applies to you, including consumer protection, and you account for your own taxes.

SnapSell is the platform, not the seller. We do not take ownership of your goods and we are not a party to the sale, except where we act as your payment facilitator.

No illegal, stolen, counterfeit or recalled goods; nothing whose sale is restricted where you or your buyer are; no weapons, drugs, or live animals; nothing that infringes someone else’s intellectual property; no deceptive listings, fake reviews, or attempts to move a transaction off-platform to avoid fees.

We may remove a listing, suspend a shop, or close an account that breaks these rules, and we may report unlawful activity.

Paid plans are monthly subscriptions charged in advance through Stripe, and they renew automatically until you cancel. What you see in the app is what you are charged:

• Switching to a higher or lower tier takes effect immediately, and Stripe prices the difference for the remainder of the current period before you confirm it.
• Cancelling takes effect at the end of the period you have already paid for — you keep the tier until then, and are not charged again.
• We do not refund part-months beyond that proration, except where the law requires it or we get it wrong.
• If we change a plan’s price, the new price applies from your next renewal and we will tell you notice period beforehand.
• If a payment fails, we may retry it and suspend paid features until it succeeds.

We take a commission on each sale settled through the platform, at the rate shown for your plan on the Plans screen. It is deducted at settlement, and the rest is routed to you.

Payouts run through Stripe and require you to complete Stripe’s onboarding and identity checks. Until that is done, we cannot accept card payments on your behalf. Stripe’s own terms apply to that relationship.

For cash-on-delivery orders, the courier collects the cash and it is remitted to you through the platform’s settlement process, net of commission and any delivery fees.

What you upload stays yours. You grant us the licence we need to run the service — to host, resize, display and distribute your content across SnapSell’s surfaces, and to generate AI renders and listing copy from it when you use those features. The licence ends when you delete the content, apart from copies already served or retained in backups.

You are responsible for having the rights to everything you upload.

We work to keep SnapSell available, but we do not guarantee uninterrupted or error-free service, and features may change. The service is provided as-is to the extent the law allows.

Nothing here limits liability that cannot be limited by law, including for death, personal injury, or fraud. Subject to that, our total liability to you is limited to liability cap, and we are not liable for lost profits or indirect losses.

Disputes about goods are between buyer and seller. We may help, and we can reverse a payment where our policies allow it, but we are not the counterparty to the sale.

You may stop using SnapSell and delete your account at any time. We may suspend or close an account that breaches these terms, or where we must for legal reasons. Obligations that make sense after termination — unpaid fees, content licences already exercised, liability limits — survive it.

These terms are governed by the laws of governing law, and disputes are subject to the courts of venue.

Questions about these terms: support@snapsell.io.